Redefine your customer experience.
In today's heavily connected world, the ease of access to information and billing is rapidly becoming a critical element in managing customer relationships. Ingage Self Care, designed out of the core values of increasing customer loyalty, overall satisfaction and reducing operating costs, gives customers unprecedented engagement with their providers on mobile phones, tablets and other connected devices. From proactive instant notifications to bill reminders and payment, Ingage Self Care app intrinsically becomes part of your customer's daily routine.
Utilize targeted campaigns, scrolling marquee messages, and advertising network connectivity to open up additional revenue opportunities for you and your content providers.
Give your customers the keys to their account. Whether its usage monitoring, Auto/Prepayment, subscription upgrades or troubleshooting, they have an all access pass.
Operating Cost Reduction
Provide a fast, intuitive avenue beyond costly outsourced call centres or paper billing, allocating your customers to manage simple tasks and payment inquiries themselves.